SHIPPING AND HANDLING/RISK OF LOSS
Shipment guidelines and rates
Product prices do not include shipping and handling, which will be separately stated at the time of order. Risk of loss or damage to Products in transit is yours. In the event of Product damage or loss during transit, it is your responsibility to file a claim with the carrier.
All domestic orders are shipped UPS (ground, 3/5 day), all international orders are shipped via US post office express (within 5/10 business days)
All orders placed Monday - Friday (excluding holidays) before 1 PM EST will be processed and shipped within 48 hours. Orders placed after 1 PM EST will be processed the next business day.
Terra New York e-boutique does not ship orders on weekends and holidays. Ground shipping is not available for Alaska, Hawaii, or Puerto Rico (only 2-3 day express service). Terra New York e-boutique is unable to ship to P.O. Boxes.
Terra New York e-boutique is not responsible for any Taxes, Duties, and Freight charges for International Orders.
DOMESTIC AND INTERNATIONAL SHIPPING RATES
TERRA NEW YORK IS OFFERING FREE SHIPPING ON ORDERS OVER $200
USPS Priority Mail $15
USPS Priority Mail Express 1-3 days $28
TERRA NEW YORK IS OFFERING FREE SHIPPING ON ORDERS OVER $500
USPS Priority Mail International 1-3 days $28
TERRA NEW YORK IS OFFERING FREE SHIPPING ON ORDERS OVER $1000
USPS Priority Mail International 2-7 days $48
Prices do not include any sales, local or other similar taxes. Where applicable, taxes will be shown on and added to your invoice. All such taxes shall be paid by you.
TRACKING YOUR ORDER
An order confirmation will be sent to you by e-mail as soon as your order is received. In addition, a shipment confirmation and the tracking number will be e-mailed to you once your order has been shipped.